Shipping Policy
Last updated: September 2026
Who Ships Your Order
This website does not ship products. Orders are fulfilled and shipped by the official seller, who is also the point of contact for any delivery question.
Processing Time
Orders are typically processed and dispatched within 2 to 3 business days of purchase.
Delivery Estimates
- United States: approximately 5 to 7 business days after dispatch
- International: approximately 10 to 12 business days, depending on the customs procedures of the destination country
These are estimates, not guarantees. Carrier delays, weather and customs inspections can extend delivery times.
Shipping Cost
Shipping is free on the bundles offered. An optional express shipping upgrade may be offered at checkout for an additional fee.
Customs and Import Duties
International orders may be subject to import duties and taxes charged by the destination country. These are the responsibility of the recipient and are not included in the purchase price.
Tracking, Delays and Lost Packages
Tracking information is sent by the seller once your order ships. If your package is delayed, damaged or lost, contact the seller's support team:
How to Reach Us
For anything related to an order you placed — payment, delivery, refunds, cancellations or changing a subscription — contact the official seller's support team directly, since they process and hold all order data:
- Email: support@getleaftide.com
- Phone: (323) 332-1969
- Address: 19655 E 35th Drive, Suite 100, Aurora, CO 80011